这个是第一份要求修复机器导出数据的反馈，相关 IP 匿了，其他没原文 copy，请谅解我的机器翻译 e 文，不过应该能看懂。
大家都来膜拜下它加的处理态度和响应时间吧。

wei jia
Client
It's been three months.
Are you going to deal with it or not ?
Please give me an answer!!!

07/09/2019 (22:10)
wei jia
Client
When ?
When ??
When ???

07/06/2019 (01:28)
DirectSpace Staff
Staff
Hello,

We are working on this and will update you shortly.

Regards
DSN Team
DirectSpace | PDX

07/01/2019 (20:24)
wei jia
Client
Please don't delay like this without any moral integrity, provide me with a working machine to use first, you can repair as long as you want!

06/27/2019 (18:57)
wei jia
Client
I need the data of the database inside the VPS ! please copy it to me ! If not for that reason I would have reinstalled the system by myself at tow month ago, and I would not wait for you fix it for tow month !!!

Give me this database data first and you can do whatever you want !

06/25/2019 (20:34)
DirectSpace Staff
Staff
Hello,

Is it Ok for us to reinstall your system at this time?

Please let us know if we may proceed.

Thank you

Regards
DSN Team
DirectSpace | PDX

06/24/2019 (18:02)
wei jia
Client
Can you provide a new machine for me to use?
Don't you feel shameful for not handling, not responding and procrastinating without any reason ?!

It's going to be two months !!!

06/05/2019 (19:31)
wei jia
Client
What a low level of technology!
How long are you going to keep silent?

05/20/2019 (22:49)
wei jia
Client
The server has been out of service for more than 20 days !
How long will it take to fix the problem !

05/18/2019 (09:23)
wei jia
Client
I changed the ssh port to 24488 ,
And root is not allowed to log in remotely

05/14/2019 (23:10)
DirectSpace Staff
Staff
Li,

Your OS has been corrupted. Have you made any changes before the reboot?

Regards
DSN Team
DirectSpace | PDX

05/13/2019 (08:04)
wei jia
Client
:(
I really admire the efficiency with which you handle things !
Ten days to answer a word, So how long will it take to solve this problem ?

Is this really technical support ? I think that kind of information should be more accessible to you, not through the customer.

Virtual Servers

VT Hostname IP Address Operating System Memory Disk
ds.odube.com 69.163.34.8 CentOS 7 64-bit 1 GB 40 GB

Attachments (1)
PISIC28U0XQJPDJ0DT.png
05/12/2019 (20:53)
DirectSpace Staff
Staff
Li,

What OS are you running on this VPS?

Regards
DSN Team
DirectSpace | PDX

05/10/2019 (00:29)
wei jia
Client
Is anyone following up on The problem !?
This has occurred for more than a week, and I can't access the server always !!

I've never seen so such bad Technical Support !!!

05/04/2019 (20:12)
wei jia
Client
Is there something that can't be fixed ?

Five days passed without any feedback !

05/02/2019 (21:05)
wei jia
Client
How long will it take to repair it ?

05/02/2019 (01:09)
DirectSpace Staff
Staff
Hello,

We're checking into this and we'll update you shortly.

Regards
DSN Team
DirectSpace | PDX

05/01/2019 (09:22)
wei jia
Client
After I restart the server, I can't access it again !!

I try to access it by Serial Console , this is Serial Console Info:

Serial Console xx.xxxxx.com (69.000.00.1)
The following connection details may be used in any local SSH client. For Windows you can download a free copy of Putty or for Mac/Linux open a terminal and use "ssh [email protected] -p 1329"
Expires
00h 56m 38s
Address 69.000.00.1
Port 1329
Username console-tTlaUb
Password RCpic3KYIMafa

But the feedback is as follows , "RCpic3KYIM" Unable to pass authentication:
[root@localhost xami]# ssh [email protected] -p 1329
[email protected]'s password:
Permission denied, please try again.
[email protected]'s password:
Received disconnect from 69.000.00.1 2: Too many authentication failures for console-tTlaUb